High Conversion Telephone Sales Training
Who is this training for:
- Staff are not trained in Telephone Sales disciplines
- Your team is struggling to book consistent appointments
- Your calls to conversion is very low
- Your environment is not conducive to Telephone sales
- Your team lacks the motivation to make calls
- You know that few more percentage in conversion can make a big difference but cannot seem to reach that target
What is covered in the training:
Post Call Preparation:
- Mindset
- Target (the first small goal to achieve)
- Environment (minimal distractions)
- Process( Clearly define the process with end in mind)
- Script (To have a seamless conversation)
- All possible Objections and way forward
Call:
- Dealing with gatekeepers.
- Moving beyond objections
- Dealing with Traffic Lights (Green/Amber/Red)
Post call process:
- Follow up email (Confirming the next steps)
- Confirming appointments to maximise decision making.
- Nurturing Amber/Red prospects for future conversion
What results can you expect from this training:
- Tools and skills to make the most of telephone sales.
- Motivated to make calls every day.
- Have a structured approach to telephone sales.
- Calls to appointment conversion increase.
Why choose us?
Adrian (your Trainer) lives and breathes telephone sales every day. He walks and talks what he teaches. His hand-on approach caters to your specific needs. In addition Adrian will follow up (for 3 months by phone/email) and give you further feedback to improve your conversion if necessary.
Where:
Mostly training can be done in-house. Whether one to one or group training, Adrian will be happy to discuss your specific requirements. Click here for Adrian’s contact details.